Terms & Conditions

WHOLESALE 

This is a TRADE ONLY website.  If you are a retail customer interested in buying our cards or prints, please pop to our Etsy page where you can find our cards for sale individually.

INTERNATIONAL ENQUIRIES 

If you are an international customer, we’d love to hear from you.  Please contact us directly.  The details below are for our UK customers only.

UK PAYMENT TERMS

  • All prices are in pounds sterling and are exclusive of VAT (20%).  VAT will be automatically calculated at checkout.

  • For all known accounts your invoice will be on 30 day terms.  For new customers we will issue you with a pro forma invoice and process your order as soon as we have received payment.

  • Payment is accepted by BACS or cheque.  Our account details will be on the invoice we’ll issue when we have processed your order. 

UK SHIPPING TERMS

  • Your order will normally be shipped within 10 working days and we will advise you of any delay.

  • Our minimum order value for UK mainland customers is £80 plus VAT and our carriage paid order value is £120 plus VAT.

  • Carriage below £120 is charged at £5.95 plus VAT. 

REFUNDS

We are confident that you will be happy with your Citrus Bunn cards and prints.  If the goods that you receive are damaged, please contact us immediately and we will work hard to resolve the issue.